Q1, Are all the products on Worldmakeup authentic ?

A : YES , they’re guaranteed to be genuine.

Q2 , Can I get an invoice for my order ?

A: Yes, we provide invoice for each order which is available for customs clearance.But we’re not guaranteed the invoice would be accepted by other platforms such as amazon ,etc.

Q3 , How can I pay for my order ?

A: Currently , we accept : Paypal ,Bank Transfers, WISE Transfers ,Payoneer.

Q4 , How can I get my order ?

A : Package under 2KG will be sent by post office small pracle , Package over 2KG will be sent by EMS ,and the shipping time normally takes 12-15 days.

Q5 , Where can I check the shipping information ?

A : You can check with the tracking number at www.17track.net to know where your packages actually are.

Q6 , Does your store have return &refund policy ?

A: Yes, we have. If the products you received donot match the pictures on our store, you can return the products for a refund. If the items get broken on the way , you can either choose to return for exchange or ask a replacement.